Click the Safe Senders or Safe Recipients tab and select Add, 5. Email Flannels Using Resolver you can: Keep all your correspondence in one place Go straight to the correct contact point within an organisation Cookies are small files which are stored on your internet browsing device (e.g computer, tablet or phone) when you visit one of our websites, use our app, receive and open or click into our emails or see one of our adverts elsewhere on the internet. To raise an issue or to make a complaint relating to orders placed through the Website, please contact Customer Services. ORDER ACKNOWLEDGEMENT:Following submission of your order you will be sent an automated order acknowledgement to the email address used to place the order. Our regular opening times are as follows: Monday - Friday 8 am 8 pmSaturday & Sunday 9 am 6 pm. Please check your or the recipients junk folder if you havent received your gift card or eVoucher. The acts, decrees, legislation, regulations or restrictions of any government. Visit Website Phone: 0344 245 9243 Email: cs@flannels.com Location: Flannels Unit A Brook Part East Shirebrook Manchester NG20 8RY Tell us how Flannels made you happy The email address has now been entered into your Gmail contacts list. If we are legally required or if it is reasonably necessary to meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may also retain some of your personal information for a limited period of time, even after you have closed your account. 170 S . Please provide a valid proof of purchase. It also gives you an easy overview of your order history. If the problem persists, please contact your card provider. We can claim against you in the courts of the country you live in. Our ultimate online luxury fashion destination, offering key collections from this season's best men's and women's fashion from the world's top and most original designer brands. We are committed to providing you with the best experience possible but appreciate that sometimes things can go wrong. Under the list of payment options you will see an option to "Apply Promotional/Discount Code": Select this option, input your code and then select "Apply., If successful, you will see a discount applied to your order on the right-hand side in the "Order Summary.. Select "Safe and Blocked senders" then click "Safe Senders", 4. to register you for the Loyalty Programme, including to set you up with, maintain and update your Loyalty Programme account (e.g. Keep an eye out for updates and tracking. In the event that your Frasers Plus Credit Account is closed for any reason, your participation in the Loyalty Scheme and any pending points, active points, Frasers Plus Rewards or other benefit under the Loyalty Scheme shall end when your Frasers Plus Credit Account is closed. You cannot redeem or earn GAME Reward or GAME Elite Reward points on Dropship Products, and purchases of Dropship Products will not appear in your GAME Reward account or your GAME Elite membership purchase history. Search engine and web analytics providers. advise the staff member in the Participating Store the value of Frasers Plus Rewards you would like to redeem. Where Adidas finds, upon inspection of the returned Marketplace Product(s), that improper handling by you or a third party on your behalf, has reduced its value, you shall pay for any diminished value of the Marketplace Product(s). This means the whole order is only shipped once the pre-order item is available. If you didn't find the answer to your query above, you can contact our customer service team here. Wemay split delivery of your order into several parcels based on stock availability. Any such promotion will be subject to the terms and conditions issued with that offer promotion. These cookies are used to remember your selected preferences and what messages you have already seen so they arent shown again. These terms and conditions govern the Frasers Plus Loyalty Scheme ("Loyalty Scheme") linked to your Frasers Plus credit account ("Frasers Plus Credit Account") under which you may earn Frasers Plus points and then use your points once they become active to redeem rewards ("Frasers Plus Rewards"). Flannels dont use Klarna as a method of payment, however with Frasers Plus* you can Buy now. Click hereto book your Beauty Consultation. They make it as hard as possible to make contact with them. Here are the steps to apply your promotional code or discount code to your order. If your i. Fri, 29 Oct, 2021 at 9:33 AM Adidas are entitled to verify or refuse to accept an order without providing reasons and with no liability to you or any third parties. We limit access to your personal data to those who have a genuine business need to access it. You have the option to cancel the order if you do not wish to pay any additional delivery costs. Some cookies are also essential to enable you to move around our website and use its features. Our Virtual Style Consultations are ready to book at your convenience. In such cases we will take reasonable steps available to us to secure your Loyalty Scheme account. Unfortunately, you can't return swimwear, underwear, pierced jewellery, personalised or bespoke items, items which deteriorate or expire rapidly, magazines, items that are sealed for hygiene reasons, computer games with the seal broken or any items that have been inseparably mixed after delivery. Suitable for children and teens aged 12 and over. Below is a list of countries that we currently deliver to, the delivery charge is based on the size and weight of the goods being shipped. We will dispatch the pre-ordered goods via Express Delivery the day before the launch date, if delivery is within the UK. If your item is unworn and in resellable condition you can return for a full refund within 30 days (shipping rates apply). The Sellers terms and conditionsof sale will still apply to the purchase of Marketplace Products, with the following differences: Third parties with whom personal information is shared on The Flannels Group Ltd. and Group websites. Payment authentication or 3D secure are fraud prevention initiatives launched by card issuers. We will not be liable or responsible for any failure to perform, or delay in performance of any of our obligations under these Terms that is caused by events outside our reasonable control (". Occasionally, an order gets damaged in transit and can't be delivered. For more information, including on how we safeguard your personal information when this occurs, see below: International transfers of your personal data. We view the security of our customer's data as paramount. Returns/Exchanges. On the Preferences tab under Email click Junk Email, 4. Doesn't fit? This is when a contract for you to purchase the goods from the Seller is formed. We retain CCTV recordings centrally for up to 30 days, and for a longer period if they are relevant to an incident, complaint, investigation or legal proceedings. CELEBRATE YOUR BIRTHDAY THE RIGHT WAY WITH A DIXXON FLANNEL! This includes adding or removing items, changing colors or sizes, changing delivery address, delivery option or email address on the order. code. Website Operator. Why has my order/item returned to sender? PEGI also have a series of Content Descriptors, which provide extra information detailing what kind of content is in the game and why it has been given a particular rating. Once we have cancelled your account you will receive an email confirmation. The items need to be in the original packaging where it forms part of the goods (for example, boxed goods, garments and gift items). There may be brands or departments that are excluded from our promotions. Email customercare@flannelpeople.com Address 8136 304th Ave SE, Preston WA - 98050 We are the data controller of any personal information that we collect from you in order to administer the Loyalty Scheme. For example, if a Customer bought a new battery/stopwatch/pedometer from the Seller, the Seller would accept their old battery/stopwatch/pedometer and prevent it going into a landfill site by disposing of it safely. Free USA shipping on all orders $150+ Get the details. Conversion of active points to Frasers Plus Rewards is final, once active points have been converted to Frasers Plus Rewards they cannot be converted back to points. 4. Navigate to an email from us and click the "Add" button next to our email address, 3. Adidas shall use the same method of payment used making the original transaction, unless Adidas arrange a different method with you; you will not be charged any fees for such repayments under any circumstances. Please also note the following additional terms, which are specific to GAME Dropship Products only: Certain GAME products are age restricted. Wareshop2 Limitedregistered address is Unit A, Brook Park East, Shirebrook, NG20 8RY, Company Number: 09870840 and VAT Number: GB 231 5087 33. How to make a complaint about your Frasers Plus account? We may change this privacy policy from time to time when we do, where appropriate, we will inform you via email. Please note that Tymit may also collect your personal data in its own right in order to assess your application and manage your Frasers Plus Account, and has its own privacy policy for the Frasers Plus credit account, which you can access here. if we are processing your data on the basis of our legitimate interests and there are no compelling legitimate grounds for our processing which override your rights and interests. Please note that while the Loyalty Scheme is linked to your Frasers Plus Credit Account and you can access it via your Frasers Plus Credit Account, it is provided separately by us to you and does not form part of the terms of your Frasers Plus Credit Account with Tymit Ltd. Tymit is not responsible for the Loyalty Scheme, and FGFS is not involved in providing to you the Frasers Plus Credit Account. Take 20% off full price styles using this Flannels discount code during the Friends & Family Event. The Scheme is operated by Frasers Group Financial Services Limited with its registered office at Unit A, Brook Park East, Shirebrook, United Kingdom, NG20 8RY ("we", "us", "our", "FGFS"). Please give us a clear statement that you would like to cancel which includes your name, address, details of the order you wish to cancel and some contact information such as a telephone number or email address. . The time might depend on your banks processes. You can also use the Returns Form, but you do not have to . It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers, third party providers, including, Direct Supply partners and middleware providers. When you browse our Website or App, whether or not you are registered, purchase a product, register to receive our emails, receive and open or click our emails, or make a job application, we and our partner advertising networks, advertisers and advertising affiliates (Third Party Advertisers), will collect user information such as your location, language, assumed gender, IP address, when you visited our Website or App, how you arrived on our Website or App, where you visit after our Website or App, the pages you visited, how long you spend browsing individual pages on our Website or App, any products you have viewed, purchased, or put in your basket, and the browser (where applicable) and device you used to access our Website or App. These cookies are used to protect our website against bots. Sometimes we offer special products to pre-order, which gives you the ability to order these items before their official launch or before stock becomes available for everyone. Items must be in original packaging and all tags attached, Personalised items will not be accepted unless the text is incorrect, or the item is faulty, Underwear, swimwear and pierced jewellery cannot be returned for hygiene reasons, Items which deteriorate or expire rapidly, magazines, items that are sealed for hygiene reasons, computer games with the seal broken or any items that have been inseparably mixed after delivery, cannot be returned, Personalised items will not be accepted unless text is incorrect, or the item is faulty, What payment method you are trying to use, What the products are youre trying to purchase, What internet browser you are using or if you are using our app. The following definitions are used in these terms: You, the customer accessing and/or using the Website. All Click and Collect orders over 250 come with a complimentary Style and Collect appointment. We may also disclose your personal data where we are subject to a legal obligation to do so, in connection with the prevention or detection of crime, for the purpose of establishing, exercising or defending our legal rights, or where we consider that we receive a valid request for disclosure. You can also check the status of your order using your tracking number we sent you in the confirmation email. This information will be updated from time to time: All fur, whether sourced from the wild or from fur farms must be responsibly sourced. Category[strictly necessary, performance, functionality, third party]. Any remaining balance will be cancelled on the expiration date of the card. If you chose to exercise this right, then in certain circumstances any access request may be subject to a fee to meet our costs in providing you with details of the information we hold about you. How do I change details such as my payment/contact preferences? In particular, we use cookies to: enable you to set up an account, place orders and make payments, remember items you place into your shopping basket, remember items you have been looking at so that you can quickly and easily go back to an item you looked at previously, enhance and personalise your shopping experience. . Note that this right of withdrawal does not apply to Marketplace Product(s) not suitable to be returned for health or hygiene reasons and where a seal has been removed after delivery. Flannels Fashion, Cardiff. Ive not received my parcel, yet the status says its been delivered, My order has been cancelled, but it appears that I have still been charged. If we discover an error in the price of the goods you have ordered we will inform you as soon as possible. We make it easy for you to track your delivery no matter where it is. Yes You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data, clicking the unsubscribe button on any communication we have sent to you, by accessing the customer preference centre or by contacting us. If you are getting error messages when making a payment, please make sure you have entered all the details correct. Social sharing, social login and other social media services we offer are run by other companies. This applies to all items that are returned. F.A.Q Customer Services Getting started How to Register Password Problems Buying Online Pre-Orders Security Discounts Placing Orders Placing Your Order Payment Options Payment Authentication Taking Payment Adidas may withhold reimbursement until it has received the returned Marketplace Product(s), or until you have submitted proof that you have returned the Marketplace Product(s), whichever comes earlier. Is there a limit to how many products I can buy? Can I return more than one order in the same parcel? This allows you to withdraw from the contract of sale, without specifying any reasons, for an additional sixteen (16) days beyond the Withdrawal Period, so a total return period of thirty (30) days (Voluntary Return Period) is given as a contractual right of withdrawal. Sometimes you need to be quick! Did you find it helpful? We reserve the right in our absolute discretion to limit a specific product or products to one product per customer (which includes, but is not limited to, per postcode, per email and/or per payment method). If you need any further assistance or help, please contact the Sellers Customer Services team in the first instance. Some offers carry a maximum quantity per Customer. Save on designer fashion and beauty products with our 17 live Flannels discount codes. Here are some further terms and conditions around our gift cards; Credit notes can be used in UK branches of our Flannels stores as well as online. Check back as we re-stock as well as getting new items regularly. If we are unable to obtain authorisation of your payment. What are your showroom hours? We reserve the right to amend the terms and conditions of the Loyalty Scheme at any time. Click and Collect is available for most orders but not for all, and this can be for a number of reasons; - one of the selected items is not eligible, - the size or volume of the item is too large. Please be sure to include your order number, reason for reaching out and any photos in your email. When you enter into the agreement for your Frasers Plus Credit Account, you will be provided by us with a Loyalty Scheme account and these terms and conditions (as amended from time to time) together with our Privacy Policy govern your use of and participation in the Loyalty Scheme. Personalised or bespoke items (including but not limited to: made-to-measure/order goods e.g. On receipt of your order, an authorisation will be created on your account which will refer to the Website brand. Returns of clothing items can only be accepted if the original label has not been removed (none of the aforementioned affect your legal statutory rights as described above, in particular your warranty rights and your right of withdrawal). Following the cancellation, Adidas will provide you with a refund for the amount paid to Adidas under the cancelled (part of the) order. Select your preferred tracked returns service. We show dates on the site for the expected available date for our pre-order items, but they can change and should be taken as a guide. Information may be held at our offices and in our IT systems and those of the Frasers Group as well as by its and our professional advisers, service providers, suppliers, business partners and sub-contractors. We use the data to improve your future experience and identify issues that our users may be experiencing. In the event that we were to sell our business or assets, we may disclose your personal data to any prospective/actual purchaser and/or their advisers. ADD TO BAG:Select the product(s) you want to buy from the Website (including the size, colour (where applicable) and the quantity (the default will be one (1) unit and there is a limit of ninety nine (99) units per item. One account is permitted on the Loyalty Scheme per person. Sometimes you may run into trouble and not receive account emails that we are sending to you. To help us to prevent fraud, We may require documentation to verify a Customers details or may require a landline telephone number. 969 likes. If you have an account with us, please make sure you are using the same email address and password as you used when setting your account up. In the case of any contact you may have with our customer services department, we will retain those details for as long as is necessary to resolve your query and for a short period after the query is closed. We will not refund any Next Day, Express or other premium component of delivery. Please select another delivery option for your order. You must ensure that all information provided by you as part of your Frasers Plus Credit Account application, and which is used to enrol you in the Loyalty Scheme, is accurate and is kept up-to-date in your Frasers Plus Credit Account profile. This is subject to our usual exceptions. Thank you for your patience while we put this right. You will only see the options available to you in the checkout process. That explains the terrible service. We will also send you an email when the order has been processed and your tracking details, so you can keep an eye on the shipment. Customer Returns, Unit B, Brook Park East, Shirebrook, NG20 8RY, Returns Department - Game Retail Limited, Unity House, Telford Road, Basingstoke, Hampshire, RG21 6YJ, Gul Watersports Ltd., Stadium House, Aspen Way, Yalberton Industrial Estate, Paignton, Devon, TQ4 7QR, Sports Directory, Unit 5 Butterly Avenue, Questor, Dartford, Kent, DA1 1JG. Next Day Delivery for the next day if you order before 9pm (excludes Public / Bank holidays). In the event of a Force Majeure Event,the Seller's performance is deemed to be suspended for the period that the Force Majeure Event continues, andthe Sellerwill have an extension of time for performance for the duration of that period. If you are not happy with our response, you can contact the Information Commissioner's Office: https://ico.org.uk. Calls may also be monitored without your consent in the following circumstances: to provide evidence of a business transaction; to prevent or detect a crime; to ensure that the Group complies with regulatory procedures; to see that quality standards or targets are being met; and to secure the effective operation of the telecom system. You can find out more about how we process your information by viewing our Privacy Policy. The email address has now been added to your contacts list. Next Day Delivery - next day if you place your order before 9pm and receive your order the very next day (excludes Public / Bank Holidays). You can track your order with the unique tracking number you got in our dispatch email.
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